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Present for the
presentation were Director of the Department of Job and Family
Services, Ken Caldwell and Administrative Assistant Supervisor,
Anne Witte.
Anne Witte conducted
a PowerPoint
Presentation on
Fulton Countys Job & Family Services Organizational Support
Team.
Their team consists
of the following five members:
Ann Witte
Administrative
Assistant Supervisor
Helen Tefft
Unit Support Worker
Carol Dulaney
Unit Support Worker
Amy Morr
Unit Support Worker
Deanna Moss
Unit Support Worker
Helen Tefft
is responsible for:
Healthchek
services - A preventive health care and treatment service
for Medicaid eligible children from birth until 20 years of age.
Transportation
Assistance-available by gas vouchers and cab services for:
■Medical
appointments
■Appointments at the
agency
■Appointments as
required by the
agency
Directs customers
to:
-
Fulton County
One Stop/Workforce
-
Adult/Youth GED
-
Rehabilitation
Services:
-
Vocational
-
Visual
-
Nocac (Community
Action)
-
Re Employment/
Unemployment
-
United Way
-
Job & Family
Services
Directs phone
calls to all of the following locations previously mentioned
Carol Dulaney and
Amy Morr are jointly responsible for:
Switchboard - calls for the agency get routed through here, on
an average of 260 per day.
Greet
customers - an average of 275 people come into the agency during
the week.
Provide information to customers who are looking for other
sources of assistance
Scan in documents into Onbase system
Income
and Medical verifications - verification of eligibility and to
better determine the customers immediate needs
Screening
applications
Scotland
Yard - this software system allows staff to list and update
their status each day. It is an electronic sign in and out
board.
Scanning
documents - since going to an almost paperless system, the
majority of documents are scanned in through the mail or across
the front desk.
Carol Dulaney
and some of her other duties:
Case
transfers
Electronic &
Manual
in and out
PRC
Tracking
TDD
Mail
machine postage download
Receives
the state CRISE computer alerts for case transfers. She will log
and assign them to the correct Income Maintenance caseworker.
PRC tracking
*As vouchers for PRC
assistance are issued, enters them into a PRC log for both
repayment and non-repayment PRCs
*Maintaining
Telecommunications Device for the Deaf (TDD).
*JFS 2453 Hospital
Referrals for patients that do not have insurance to cover
medical services rendered
Closed file destruction
PRC repayments: An average of 450 reminder letters are send
out twice each year to those that have outstanding balances.
Business Cards
Application folders
Library
Deanna Moss
responsibilities include:
Incoming
and outgoing mail the bulk of the incoming and returned mail
is scanned into the Onbase system
Pay-ins
- processing payments that are received by Job and Family
Services
EBT
Coordinator - EBT is Ohios system for delivery of food stamp
benefits. An EPPIC System is also used to track where customers
have moved to.
Postage
paid account - keeps a daily tally of the postage paid
envelopes.
Procurement
of state printed forms and publications
Copier
meter readings and service calls
Equipment
sign-out
.
Anne Witte is
responsible for:
* Supervision of
the OST unit
* Supervision of
child care staff
* Contracts
- child care
services
-
transportation with local cab
companies
- child
placement contracts for the care
of foster
children
- IV-D
contracts for CSEA
- TANF
contracts, which provides
funding for:
* Domestic
Violence Assessment &
Services
-
Help Me Grow
-
Lice Eradication
(itching yet?)
-
Vocational
Development Training
-
It Takes Two
-
Juvenile
Diversion
-
Wrap Around
Coordinator
-
Visitation
-
Baby Think It
Over
-
Substance Abuse
Treatment
-
Family
Enhancement Program
-
Bullies and
School Safety
-
Educational
Program for Prevention of Physical & Sexual Abuse
-
Teen Pregnancy
Prevention
-
NOCAC for child
care services
- ELI -Early
Learning Initiative, a kindergarten readiness program
- Pregnancy
Program Services -services that are available to Medicaid
eligible pregnant women throughout their pregnancies and 60 days
post partum.
Send
out Healthchek and Help Me Grow Program info to them if theyre
not already on HMG program services.
*Imaging
converting forms to allow caseworkers to complete them on
computer.
Serve
as backup for our computer systems.
Serve
as backup for Habitec security system.
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